Term and Conditions

By accessing and using the Loyal Cleaning Service website and booking services, you agree to the following terms and conditions.

1. Service Agreement

When you request a quote or schedule a service, you agree to provide accurate information. Our services are subject to availability and may be rescheduled due to weather, staffing, or safety concerns.

2. Payments

All payments are due upon job completion unless otherwise agreed in writing. We accept cash, checks, and electronic payments. Late payments may result in additional fees.

3. Service Scope

Our team will perform the cleaning tasks as outlined in your quote or service agreement. Any additions or changes may affect pricing and scheduling.

4. Client Responsibilities

Clients must ensure safe access to the property and inform us of any special requirements or hazards. We are not responsible for pre-existing damage or unsafe environments.

5. Property Access & Keys

By booking a service, you agree to grant us access to the property at the scheduled time. We are not responsible for lost or damaged keys unless caused by proven negligence.

6. Liability

While we take great care, Loyal Cleaning Service is not liable for:

  • Normal wear and tear

  • Damage to improperly secured items

  • Delays caused by factors beyond our control

7. Website Use

You agree not to use our website for any unlawful purpose or to attempt to breach its security.

8. Intellectual Property

All content on our website (logos, text, photos, etc.) is the property of Loyal Cleaning Service and may not be copied or reproduced without permission.

9. Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts.

10. Contact

For questions about our terms, please contact:

officemanager@loyalcleaningservices.com

📞 +1 (617) 233-9135