Loyal Cleaning Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website loyalcleaningservice.com or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and property details submitted via contact forms or service requests.
  
  
• Usage Data: IP address, browser type, pages visited, and other analytics captured through cookies or third-party tools (e.g., Google Analytics).
  
  
• Communication Data: Any information shared with us via email, SMS, or phone calls.
  
  

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
  
  
• Provide quotes and schedule cleanings
  
  
• Send confirmations, updates, or follow-ups
  
  
• Improve website functionality and customer experience
  
  
• Send promotional emails or service updates (you can opt out anytime)
  
  

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Internal staff or contractors who help deliver our services
  
  
• Third-party platforms (e.g., CRM or scheduling tools) strictly for service delivery
  
  
• Legal authorities if required by law
  
  

4. Cookies & Tracking

Our website uses cookies to enhance user experience and gather anonymized analytics. You can disable cookies through your browser settings.

5. Your Rights

You can request to:

• Access the data we have about you
  
  
• Correct or update your information
  
  
• Delete your personal data from our systems
  
  To do so, email us at [insert email].
  
  

6. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online transmission is ever 100% secure.

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content.

8. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this policy, please contact:

officemanager@loyalcleaningservices.com

📞 +1 (617) 233-9135